❄️ EMKAN – Smart Customer Follow-Up System for HVAC Services
Client: EMKAN Air Conditioning Services
Project: Internal Software for Customer Follow-Up and Service Management
We partnered with EMKAN, a leading provider of air conditioning solutions, to build a custom internal software platform that streamlines their customer follow-up, service tracking, and workflow management.
The system allows EMKAN’s team to:
Track customer requests and service history in real time
Automate follow-ups and reminders for maintenance visits
Manage technician schedules and performance
Improve response time and customer satisfaction
💡 Impact:
With the new platform, EMKAN achieved greater operational efficiency, stronger customer relationships, and full visibility across their service pipeline.
A tailored digital solution powering better customer experiences.